IT Hardware & Logistics Management
Equip your IT team to deploy, manage and retrieve your global workforce's devices effortlessly. We handle the sourcing, logistics and lifecycle management of your hardware, through refresh, certified disposal and asset recovery, so your team can focus on the work that actually needs them.
Device fleets are scattered and the tracking never kept up
With more employees working remotely than ever and device fleets spread across the globe, manual IT asset management leads to lost equipment, duplicated costs and security exposure.
Figures above are industry benchmarks, not Business Solutions Group client data.
From first order to certified disposal, handled end to end
We automate your employee equipment lifecycle from start to finish, cutting manual work, reducing IT risk and keeping your teams productive.
Procure, stage and ship
Procure, secure, stage and ship laptops, phones, tablets and accessories to employees anywhere in the world, standardized so every new hire gets the same build on day one.
Track, recover and redeploy
Track assets, recover them when someone leaves, and redeploy them throughout their useful life instead of buying replacements you already own.
Service, repair and dispose
Service assets with repairs, returns and cleaning, then retire them through a certified secure-disposal program with asset recovery on the residual value.
Integrate with HR and security
Integrate with your HR and security systems so onboarding and offboarding trigger the right hardware actions automatically, without a ticket chain.
All the hardware your business needs, and one dashboard to see it
Make sure your teams have everything they need to be productive from day one, laptops, monitors, headsets, accessories and more, sourced through one partner instead of a dozen vendors.
- Track every hardware order in real time, from purchase to delivery
- Add and manage your employees, offices and assets in one system
- Full lifecycle visibility, from procurement through retirement, in one place
Sourcing spans the major endpoint and peripheral manufacturers. Ask us for the current line card for your region before you standardize on a build.
Review My Hardware ProgramRefresh on a schedule, retire with the value recovered
Reactive replacement is the expensive default: equipment runs past its support window, and retired kit leaves the building without anyone recovering what it was still worth.
Planned refresh cadence
We review your endpoint, network and datacenter refresh cadence and align planning to manufacturer support windows and your organization's risk tolerance, so replacement is scheduled, not triggered by a failure.
Certified disposal & asset recovery
Retired equipment goes through a certified secure-disposal program, paired with asset recovery that recaptures residual value from decommissioned hardware instead of writing it off.
Extend your team, 24/7/365
Don't let IT issues slow your teams down. Our managed services team is the perfect complement to asset management.
Tech support, first-line support for your team
- Slow computer or internet issues
- Malware and virus removal
- Operating system issues
- Setup of new software, hardware and peripherals
- Printer, conferencing and other equipment support
Network managed services, centralized control
- Round-the-clock time zone coverage
- Fast, consistent resolution times
- Support across all of your device types
- One integrated toolset in place of disconnected point solutions
Questions worth asking yourself
- If I could free up one IT support headcount, what would they focus on?
- What's my average lead time for a new employee to receive devices and peripherals?
- What's my device retrieval rate?
- How long does it take to resolve IT issues today?
- Do I have enough IT staff to monitor my network?
What you get
- Faster, standardized deployment for every new hire, anywhere in the world
- Fewer lost or missing assets, and less duplicated hardware spend
- One partner for procurement, logistics and lifecycle service instead of many vendors
- 24/7/365 managed support for hardware, software and network issues
- A planned refresh cycle with certified disposal and recovered residual value
- Centralized visibility into every device, order and asset
Frequently asked questions
Yes. The program is built for distributed workforces: procurement, staging and shipping to employees anywhere in the world, with round-the-clock time zone support coverage.
Offboarding triggers retrieval. The device is recovered and either redeployed to the next hire or retired through certified secure disposal, with asset recovery on the residual value.
It's the hardware execution arm of it. IT Lifecycle Management gives you the visibility, governance and financial control across the whole technology estate; this program physically sources, ships, tracks, services and retires the devices inside it.
Related
Related
Find out what manual asset tracking is costing you
Tell us your fleet size, deployment lead time and retrieval rate. We'll quantify the lost assets, duplicated spend and support hours, no cost, no obligation.
- NDA-protected, free analysis
- Written Plan of Execution before any work begins
- One partner for procurement, logistics and lifecycle service