Small-parcel shipping has become one of the most volatile cost centers for modern businesses. Annual general rate increases, new surcharges, and shifting carrier behaviors mean one thing for shippers: your contract is almost never as optimized as it could—and should—be.

That’s why an increasing number of companies are bringing in outside experts to strengthen their position at the negotiating table. And at Business Solutions Group, we’ve helped thousands of organizations do exactly that—unlocking more than $1 billion in collective savings, with typical reductions ranging from 15% to 40%.

And the reason is simple:
Our process works.
If we don’t deliver the savings we project, you don’t pay.

Why Expert Negotiation Matters Now More Than Ever

Carriers have built sophisticated pricing models designed to protect their margins—not yours. Without detailed data analysis, market insight, and a strategic plan, most companies leave significant savings on the table.

Working with a partner who understands the “hidden language” of carrier contracts transforms the dynamic. Instead of reacting to a proposal, you walk in armed with clarity, leverage, and a plan.

That’s where our four-step proven playbook comes in.

Step 1: Benchmarking Built on Real Data

Every successful negotiation starts with one thing: truth in the numbers.

We conduct a full analysis of your parcel-invoice history and compare it to our proprietary database of market-appropriate rates. That’s where the magic happens—because the biggest savings often live deep in the fine print.

Before you ever sign an engagement with us, you’ll know:

1. How your real shipping profile behaves
2. A true, data-based baseline
3. What you should be paying
4. Whether savings potential exists—and how much

This entire benchmarking phase takes one week, and it gives you a clear go/no-go decision backed by facts, not gut feeling.

Step 2: A Negotiation Strategy Designed Around Your Priorities

Once the data is solid, the strategy begins.

We help you answer the essential questions:

• What matters most for your operational success?
• How do we build a compelling business case that carriers can’t ignore?
• How do we shape a negotiation timeline that maintains momentum without rushing analysis?

Together, we develop:

1. A strategic questionnaire tailored to your goals
2. A communications framework supported by financial justification
3. A negotiation schedule designed to keep carriers engaged and responsive

This is where we transform raw data into leverage.

Step 3: Behind-the-Scenes Negotiation Support

While you lead the conversation with your carrier reps, we work alongside you—quietly, steadily, and relentlessly—analyzing every proposal that comes in and crafting the right responses to push for more.

During this 2–3-week phase, we:

1. Review each carrier proposal and identify shortfalls
2. Craft improvement requests and counter-proposals
3. Drive the negotiation toward each carrier’s absolute best and final offer

This is where our expertise removes the guesswork. You get clear recommendations, structured communication, and a process that maintains urgency without sacrificing accuracy.

Step 4: Compare, Award, Implement, Save

With best-and-final offers in hand, we lay out the financial impact of every proposal. You’ll see:

• The value of each carrier’s offer
• The trade-offs that accompany the savings
• The long-term effects on your shipping program

From there, we support you as you award the contract, implement the new agreement, and begin realizing savings.

This final phase typically takes two to three weeks, bringing the full playbook to completion in just six to eight weeks.

Why Companies Choose Business Solutions Group

Our clients consistently tell us the same thing:
“This would have taken us months—if we could have done it at all.”

With us, you get:

• A process refined over thousands of successful negotiations
• Full transparency and clear communication
• A performance-based model—you only pay if you save
• Results measured in weeks, not quarters

If your business is preparing for a new contract with UPS or FedEx—or if you simply want to understand how much you could be saving—now is the ideal moment to engage experts who live and breathe small-parcel negotiations.

Ready to Take Back Control of Your Shipping Costs?

Let our team show you what’s possible.
A quick benchmarking analysis is all it takes to determine whether significant savings are on the table.

Connect with our experts at Business Solutions Group today and start your next negotiation from a position of strength: https://businesssolutionsus.com/supply-chain-and-shipping-contact